Author: Paulina Kotowska
-
Change Delivery Turns a Plan into Practice
“The plan looked solid three months ago, and it’s quietly stalling now.” “We agreed on what needs to change, but nobody’s actually driving it, day to day.” Structural tensions do not disappear once a plan exists or is getting delivered as project do. For leaders and teams in motion, the same action items get carried…
-
AI Does Not Create Value: your system of work does
Twenty-five years of data say technology rarely delivers at the scale of the effort. AI is no exception. Paulina Kotowska on why value is a decision to make before implementation, not a result to hope for.
-
Not a people problem, a process problem
A support team was blamed for underperforming. Mapping the actual flow of work revealed something else: a process set up to fail, and people paying the price for it.
