“Ask five people in the organisation why this is hard and you’ll get five different answers.”
“We are busier than ever, yet the impact does not scale with the activity.”
These are the moments before a leadership team has a shared, evidence-based view of what is going on. Discussions stay anecdotal, and each leader carries a different theory.
Our Discovery service is the tool leadership teams can use to step back and run a pragmatic, multi-stakeholder diagnostic that will let them understand what is structurally true in their organisation.
Over three to five weeks, interviews, sessions and surveys addressed to a leadership team, direct reports, and end users or clients build a shared picture of the drivers behind how their system of work operates today.
Going beyond the leadership team and involving other stakeholders helps move past assumptions. Adding a client voice surfaces what the people an organisation serves can see that leaders might not. What comes back is a synthesis of what is getting in the way of the organisation’s ambitions, where views align or diverge, and what to work on next.
When leadership teams are not ready for the full picture yet, Quick Discovery is the lighter starting point though it misses the cross-leadership, more holistic view. With a short conversation, a targeted survey and an executive report, each leader can put words to a feeling and help trigger further conversations within the leadership team.
