Articles

Our practitioners’ thinking on the system of work

Discover some of the thinking behind our mission to help organisations grow, scale and adapt by improving their system of work: the ideas and frameworks we use, first-hand accounts from our own practice, and points of view on the questions leaders are wrestling with.

  • Change Delivery Turns a Plan into Practice

    Change Delivery Turns a Plan into Practice

    “The plan looked solid three months ago, and it’s quietly stalling now.” “We agreed on what needs to change, but nobody’s actually driving it, day to day.” Structural tensions do not disappear once a plan exists or is getting delivered as project do. For leaders and teams in motion, the same action items get carried…

  • A shared Bootcamp sets the Plan

    A shared Bootcamp sets the Plan

    “Decisions now require more layers and more meetings.” “Our priorities compete, but there is no clear way to arbitrate between them.” These are the tensions that surface once leadership teams have a clear picture of their system of work. However, seeing the problem is not the same as knowing what to do about it. The…

  • Discovery is the First Step

    Discovery is the First Step

    “Ask five people in the organisation why this is hard and you’ll get five different answers.” “We are busier than ever, yet the impact does not scale with the activity.” These are the moments before a leadership team has a shared, evidence-based view of what is going on. Discussions stay anecdotal, and each leader carries…

  • Why We Started INCEPTI: three decades in the making

    Why We Started INCEPTI: three decades in the making

    Why three senior practitioners left established careers to start INCEPTI, and the three-decade pattern of misdiagnosed problems that convinced them to build a different kind of practice.

  • The Dangerous Cocktail: when sensible decisions solve the wrong problem

    The Dangerous Cocktail: when sensible decisions solve the wrong problem

    Return to the office, adopt AI, cut headcount: three decisions that each make sense on their own. Piotr Sydor on why their combination quietly degrades the system, and how to see where the real problem sits.

  • Flow and Risk: a structural issue in disguise

    Flow and Risk: a structural issue in disguise

    Everyone said a small software team needed more discipline. The real problem was an operating model that concentrated all the project risk at the end, on the people least able to carry it.

  • AI Does Not Create Value: your system of work does

    AI Does Not Create Value: your system of work does

    Twenty-five years of data say technology rarely delivers at the scale of the effort. AI is no exception. Paulina Kotowska on why value is a decision to make before implementation, not a result to hope for.

  • Why Good Initiatives Stall: a live workshop

    Why Good Initiatives Stall: a live workshop

    We asked twenty-four founders at Venture Café Warsaw a simple question, and most hands went up. A field note on running the four lenses live, and the gap between effort and outcome they revealed.

  • Not a people problem, a process problem

    Not a people problem, a process problem

    A support team was blamed for underperforming. Mapping the actual flow of work revealed something else: a process set up to fail, and people paying the price for it.